The book’s stories feature personal accounts from people who lived through that day in ways both profound and quiet, including first responders, survivors, public servants, and those whose lives were forever changed. These stories ripple outward, far from Ground Zero, the Pentagon, or Shanksville, and touch communities across the country and the world. We wish to extend our gratitude to the following people who sat for long-form interviews and conversations:
Michael Arad
Marking Absence: Michael Arad and the National September 11 Memorial
Michael Arad is the architect behind Reflecting Absence, the 9/11 memorial in Lower Manhattan.
Allison Black
What We Leave Behind: Allison Black
Nicknamed “The Angel of Death” by an Afghan warlord, Allison Black is a trailblazing pilot and military officer whose career spans service across global conflict zones.
Douwe Blumberg
Monumental Intent: The Story Behind America’s Response Monument
Douwe Blumberg is a professional sculptor, horseman, and former metalsmith whose work fuses historical reverence with emotional detail.
Dana H. Born
Watching, Waiting, Leading: Dana and Tim Born
Retired Brigadier General Dana H. Born served thirty years in the US Air Force before transitioning to academic and leadership roles in public education.
Tim Born
Watching, Waiting, Leading: Dana and Tim Born
A retired US Marine Corps officer and marketing executive, Tim Born’s life was profoundly shaped by September 11, 2001, when his two daughters were at the Pentagon day care during the Flight 77 attack.
Chris Braman
A Soldier’s Promise: Chris Braman’s Sixty Hours Inside the Pentagon
Chris Braman, a cook and general’s aide inside the Pentagon, volunteered himself into the fire on September 11, 2001. He remained for nearly sixty hours, digging through rubble, tagging the fallen, and pulling survivors to safety.
Jimmy Brown
Faith After the Fall: First Responder, FF James (Jimmy) Brown
Jimmy Brown is a retired FDNY firefighter and former NYPD officer who responded to the World Trade Center on September 11, 2001, with Engine 10, directly across from the South Tower.
Reggie Browne
Exchange and Resolve: Reggie Browne on the Balancing Act Between Capital and Purpose
Reggie Browne is a finance pioneer often dubbed the “Godfather of ETFs.” He has more than three decades of experience in equities, derivatives, and market-making, and is currently leading strategy at GTS.
Ambassador Nicholas Burns
Friends in the World: Ambassador Nicholas Burns on NATO’s Response to 9/11
Nicholas Burns served as US ambassador to NATO during the September 11 attacks, overseeing the alliance’s historic invocation of Article 5, the only time the mutual defense clause has been activated.
Warren Byrd
Voices and Landscape: Designing Memory at the Flight 93 National Memorial
Warren Byrd is a lead landscape architect whose firm, Nelson Byrd Woltz Landscape Architects, partnered with designer Paul Murdoch to create the Flight 93 National Memorial in Shanksville, Pennsylvania.
Andy Card
Under Attack: Former Chief of Staff Andy Card on 9/11
Andy Card served as White House chief of staff under President George W. Bush. He is best known for quietly informing the president of the 9/11 attacks during a classroom visit at Emma E. Booker Elementary School in Florida.
Alison Crowther
A Mother’s Wait: Alison Crowther and the Memory of Her Son
Alison Crowther is the mother of Welles Remy Crowther, known as “the man in the red bandana” due to his heroics and conviction during the attacks of September 11.
Rear Admiral Michael Day, USCG (Ret.)
Harbor of Helpers: The 9/11 Boatlift
Rear Admiral Michael Day served in the US Coast Guard and played a pivotal role in coordinating the maritime evacuation of Manhattan on 9/11, the largest boatlift in history.
James and Patrick Dowdell
Flag and Pipes: Patrick and James Dowdell Remember Their Father
Brothers James and Patrick Dowdell, sons of fallen FDNY Lieutenant Kevin Dowdell, have carried their father’s spirit of service forward into their lives.
Eric Draper
Front Row, Shutter Open: Eric Draper
Eric Draper served as chief White House photographer for President George W. Bush from 2001 to 2009 and as special assistant to the president during Bush’s second term.
Herm Edwards
The Right Call: Herm Edwards on America’s Huddle
Herm Edwards, a former NFL defensive back turned coach and broadcaster, is known for his leadership and moral clarity. As head coach of the New York Jets, Edwards faced the aftermath of 9/11 directly, openly taking a stand on when it was and wasn’t time to play again.
Roger W. Ferguson Jr.
Keep It Going: Roger Ferguson and the Financial System on 9/11
Roger W. Ferguson Jr. was vice chairman of the Federal Reserve on September 11, 2001, and the highest-ranking Fed official in the United States when the attacks occurred. Acting decisively, he kept financial systems open and stable, preventing a potential economic collapse.
Luis Gonzalez
Winning with Respect: Luis Gonzalez and the 9/11 World Series
Luis “Gonzo” Gonzalez is a former Major League Baseball outfielder and five-time All-Star, best remembered for his game-winning hit in the 2001 World Series.
Jack Grandcolas
Remembering Lauren: A Husband’s Journey Through Loss
Jack Grandcolas is the widower of Lauren Catuzzi Grandcolas, a passenger aboard United Flight 93. A former advertising executive and lifelong Californian, he became a voice for remembrance and resilience after discovering Lauren’s final voicemail, a message of love and calm amid chaos.
Lee Greenwood
The Echo of a Song: Lee Greenwood
Lee Greenwood is an American singer, songwriter, and musician best known for his 1983 anthem “God Bless the U.S.A.” Following 9/11, the song became an unofficial national hymn, resonating across memorials, ceremonies, and stadiums.
Jessica Jamroz
Wound and Heart: Jessica Jamroz’s Fight for New Jersey Families
Jessica Jamroz is an interdisciplinary design practitioner whose work spans public art, memorial design, and large-scale civic projects including recovery and rebuilding after disaster.
Will Jimeno
Fighting Through Darkness: Will Jimeno on Surviving the Towers
Will Jimeno is a retired Port Authority Police officer and one of the last survivors pulled from the wreckage of the World Trade Center.
Joseph Kornhoff
Memory Mission: Finding Peace at the Pentagon
Joseph Kornhoff is the executive director of the Pentagon Memorial Fund, and a driving force behind the Pentagon Memorial Visitor Education Center.
Martha MacCallum
The Risk of Forgetting: Martha MacCallum
Martha MacCallum is a veteran broadcast journalist whose career has spanned some of the most defining events of the modern era. On 9/11, she reported from across the Hudson as the attacks struck the heart of her professional and personal community.
Bill McMahon
Sung to Safety: Remembering Rick Rescorla
Bill McMahon was a colleague of Rick Rescorla at Morgan Stanley who recognized, on 9/11, that Rescorla had begun executing the evacuation plan the company had rehearsed.
Tom McMillan
The Heart of the Story: Author Tom McMillan on Flight 93
Tom McMillan is an author, historian, and former journalist whose work explores the way memory, leadership, and courage shape our national identity.
Paul Murdoch
Voices and Landscape: Designing Memory at the Flight 93 National Memorial
Paul Murdoch is a Los Angeles–based architect and founder of Paul Murdoch Architects, best known for designing the Flight 93 National Memorial in Shanksville, Pennsylvania.
Frank Napolitano
What You Do Next: Frank Napolitano on Living and Writing Day of Days
Frank Napolitano is a New York–based attorney, volunteer firefighter, and author whose experience on September 11, 2001, profoundly altered his life and worldview.
Leon Panetta
The Weight of the Mission: Leon Panetta
Leon E. Panetta served as director of the Central Intelligence Agency from 2009 to 2011 and as US secretary of defense from 2011 to 2013. A former congressman and White House chief of staff under President Clinton, he oversaw the operation that brought Osama bin Laden to justice.
Lieutenant Heather Penney
Ready to Fly: Heather Penney on the Impact of Service
On 9/11, Heather “Lucky” Penney and her flight lead, Marc Sasseville, scrambled in unarmed F-16s ready to intercept Flight 93, a moment forever etched in her life.
Andy Pettitte
The Season That Stays: Andy Pettitte in Reflection
During his pitching career, Andy Pettitte was regarded as one of baseball’s most trusted postseason arms. He was a key part of the Yankees team that carried professional pressure and the quiet burden of a city in mourning after 9/11.
Susan Rescorla
Sung to Safety: Remembering Rick Rescorla
Susan Rescorla, widow of Morgan Stanley security chief Rick Rescorla, has shared her husband’s story publicly for decades, speaking to students, participating in awards ceremonies, and preserving his evacuation plan and memory.
Daniel Rodriguez
One Voice: Daniel Rodriguez
Daniel Rodriguez is a classically trained tenor and former NYPD officer whose voice became a symbol of hope in the weeks following 9/11. Rodriguez performed at memorials, vigils, and national events, offering solace through song when words fell short.
Lieutenant General Marc Sasseville
Asked, Not Tasked: Marc Sasseville and the Air National Guard Response on 9/11
On September 11, 2001, Marc Sasseville scrambled in an unarmed F-16 (with Lieutenant Heather Penney on his wing) in a desperate attempt to intercept Flight 93. Over a nearly forty-year military career, he commanded units in squadron, group, wing, numbered air force, and defense attaché roles, and led NORAD’s continental air defense missions.
Michael Saxe
Drive into Memory: NYPD Detective Michael Saxe
A retired NYPD detective, Michael Saxe wasn’t on duty on the morning of September 11. Like many off-duty personnel that day, he drove into Manhattan and joined countless first responders.
Scott Strauss
Through the Rubble: Officer Scott Strauss and the Rescue at Ground Zero
Scott Strauss, now a retired NYPD Emergency Service Unit detective, helped rescue Port Authority Police Officer Will Jimeno from the rubble of the World Trade Center.
Bobby Valentine
From Dugout to Duty: Bobby Valentine, Shea Stadium, and the Spirit of New York
Bobby Valentine’s career in Major League Baseball as a player, manager, and broadcaster has spanned five decades. In the wake of 9/11, Valentine played a major role in helping transform Shea Stadium into a relief hub, coordinating supplies and support for first responders and families.
Dr. Barbara Van Dahlen
Between Impact and Response: Dr. Barbara Van Dahlen, Trauma, and the Psychology of Service
Dr. Barbara Van Dahlen’s work following 9/11 helped shape a modern understanding of collective grief and resilience. Named one of TIME magazine’s 100 most influential people, Van Dahlen has advised the White House and led policy initiatives on trauma recovery.
Tracy Walder
The Long Shadow: Tracy Walder, Counterterrorism, and Echoes of 9/11
Tracy Walder is a former CIA operations officer and FBI special agent whose career unfolded in the shadow of 9/11.
Marilyn Wills
A Hand Through the Fire: Marilyn Wills on Surviving the Pentagon
Marilyn Wills is a retired US Army colonel, former military police officer, and a survivor of the 9/11 attacks on the Pentagon.
Barry Zulauf
No Soft Warning: Barry Zulauf and the Intersection of Intelligence
Barry Zulauf is a Naval Intelligence veteran and longtime analyst with the US Drug Enforcement Administration. In the aftermath of 9/11, he led efforts to integrate DEA intelligence into the broader national security community, focusing on the links between terrorism and narcotics.